2020 Connected Development [CODE] Chief Operating Officer Recruitment for Nigerians

Deadline: February 20, 2020.

CODE provides marginalized and vulnerable communities with resources to amplify their voices with independence and integrity while providing the communities with information that ushers social and economic progress. To enhance effective democratic governance and accountability, CODE creates platforms [mobile and web technologies] that close the feedback loop between citizens and the government. With global expertise and reach, we focus on community outreach, influencing policies, practices, and knowledge mobilization.

The Chief Operating Officer (COO) will serve as an organizational leader, developing and strengthening the financial, operational, and people functions that enable Connected Development (CODE) work. This is an ideal opportunity for a leader who is committed to applying their skills to building and sustaining an organization grounded in community mobilization and collective action.


Key responsibility areas and associated tasks, including but not limited to:

a) Organizational and Team Leadership:

Oversee CODE’s annual and multi-year strategic planning processes in collaboration with regional and community teams to establish multi-year, detailed financial models that align with growth projections.

Develop organization-wide financial and operational strategies, systems and processes, and key performance indicators for growth and success.

Manage teams to include leaders of finance, human resources, technology, community engagement, and operations.

Recruit, develop, manage, support, and retain a diverse, high performing team that fulfills CODE’s values and beliefs.

Support board committees that may include Finance, Facilities, Human Resources/Talent, Risk Management, and others as needed.

Regularly interface with and play a leadership role with the broader board on financial, operational, and compliance matters.

Share best practices and learning with the broader, CODE network as well as project chapters. Periodic establishment of objectives and carrying out regular performance reviews.

Ensuring good teamwork and cooperation between the finance department and program department, including but not limited to:
Participation in regular project management meetings.
Ensuring finance and program staff are trained in relevant aspects of financial and project management.
Ensuring a proper understanding of field operations, including risks and practical limitations.

b) Financial Management:

Serve as the organizational leader ensuring good financial management throughout the organization; support senior management, the Board, through strategic planning, financial modeling, compliance and data-driven analysis.

Lead and Manage the Finance Director to ensure the accurate execution of operational finance (i.e. accounting, reporting, banking, budgeting, procurement and compliance) and the delivery of all mandated financial reports to authorizers, partners, funders and other key stakeholders.

Implement protocols to effectively manage current and future grants to ensure grants are secured, allocated, budgeted, tracked, and in compliance.

Lead the development of the organization’s long-term financial strategy, including strengthening of the organization’s balance sheet and setting other appropriate financial targets to ensure strong financial health and financial sustainability for the organization.

c) Operational Oversight:

Develop critical organization wide systems, ensuring that technology and staff work effectively across functions, communities, and the region.

Ensure the delivery of excellent operations services and act as a thought partner and approver on employment policies and practices, benefits, and regulatory compliance.

Ensure staffing, systems (including purchasing, procurement, and inventory management), and vendors are in place for internal and external programs with timely, reliable, safe, on-budget, and fully compliant delivery of services.

In collaboration with the Operations Department, manage overall quality of operations performance, and internal reviews, analyzing performance and beneficiaries’ perception data to set and achieve continuous improvement goals in alignment with CODE’s priorities.

Lead the setting of operational targets and develop the systems and dashboards to track the operational health of the organization relative to those targets. Support the leadership development of the Finance and Operations Department.

d) Compliance and Risk Management:

Manage and oversee staff and/or contractors providing facilities and maintenance management to ensure CODE’s assets meet operational safety regulations and beneficiaries’ needs.

Manage CODE’s investment portfolio, ensuring facility solutions and plans are in place to achieve growth while integrating mission, finance, development, and facility perspectives.

In conjunction with the CEO, support world-wide management of compliance systems, legal affairs, insurance and other risk management strategies in alignment with federal, state, and local legal and regulatory requirements.

Coordinate with auditors to complete required statutory audits; Regularly review all legal contracts to ensure financial and operational commitments are met.


1. Bachelor’s Degree or equivalent experience required;

2. Masters or related degree preferred.

3. Minimum of 10 years serving as an organizational leader, with a track record of overseeing the finance function and a strong working knowledge of operations and talent management, with a commitment to community mobilization and collective action.

4. Exceptional strategic thinking and problem-solving skills, with the maturity and flexibility to work effectively with stakeholders at all levels from a range of disciplines.

5. Proven success coaching and mentoring others, acknowledging and addressing traditional power dynamics, effectively working with teams across multiple locations so that they meet goals and grow professionally, serving as a coach and mentor to staff in a range of functional areas.
Strong financial fluency, with a demonstrated ability to conduct financial analysis and support strategic decision-making.

6. Robust understanding of financial accounting, with proven success creating and managing reporting, ensuring proper control and audit processes.

7. Excellent project management skills, with the ability to identify and recommend process improvements, system overhauls, and solutions to improve efficiency and effectiveness.

8. Collaborative approach to executive leadership and the ability to work effectively with cross functional teams to meet goals and drive growth, impact, and organizational performance.


Salary and benefits will be competitive and commensurate with experience.



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