Deadline: Unspecified

At SDSN Youth, we empower young people to take meaningful action on the Sustainable Development Goals. By joining our global team, you will be working with a diverse and exceptional group of individuals with a variety of cultural, religious and political backgrounds, committed to sustainable development.

 

RESPONSIBILITIES

• Volunteer Experience
  • Managing the on-boarding experience for new starters
  • Managing the off-boarding of volunteers
  • Engage and help manage the experience for current volunteers: team building, connecting
• Team Culture
  • Conducting Pulse surveys
  • Employee Relations point of contact for volunteers
  • Manage Internal communications: Conduct regular conference calls, Workplace
  • Vision and Core Value
• People and Admin
  • Grievance/Conflict resolution
  • Policies and Procedures

Please note: As a virtual network, it is IMPORTANT for Project Officers to communicate effectively with their Project Leader and report back consistently. In a network, which operates across several time zones, reporting and communicating proactively is crucial.

 

REQUIREMENTS

Job Qualifications

The Culture & Experience Project Officer will be someone who:

• Is curious, empathetic, great listening skills.
• Is driven, and can work autonomously and independently.
• Has the ability to be fair, neutral and diplomatic with decision making.
• Is open-minded, and enjoys working with people. You are the representative of the people.
• Is interested in team culture & volunteer experiences, and using elements of service design, and customer experience (or learning about the concepts), to design experience that sparks joy for our volunteers.

Minimum qualifications:

• Have experience in managing multiple stakeholders/partners.
• Have some professional or volunteer work experience in a team.
• Have excellent organizational and leadership skills.
• Be a proven team player with excellent interpersonal skills and ability to coordinate and manage workload across several projects/teams.
• Demonstrate their ability to communicate effectively and report consistently. In a network, which operates across several time zones, reporting and communicating proactively is crucial.
• Must be responsive and able to manage regular communication with the team – including after-hours conference calls, as the network spans 10 different time zones.
• Be aged between 18-30 in order to be eligible for this role (exceptions may apply).

Preferred qualifications:

• Has an interest in service design, customer experience or experience design.
• Has experience volunteering or working in a global organization.
• Has an interest in sustainable development, be passionate about the mission of the SDSN, including the pursuit of the Sustainable Development Goals and the Paris Agreement on climate change.
• Possesses an excellent command of the English language, including writing, speaking and listening.
• Is willing to travel occasionally (domestically and internationally).
• Is able to demonstrate that they have the time and resources to commit to this role – candidates with too many overlapping commitments will be exempt from running for this position.

 

OFFICIAL LINK

 

Click here to apply